Archives: FAQs

What is a grounding foot and why do you have it?

We incorporate a metal foot on all units to ensure a proper ground. Ventex attaches the grounding foot to the ground on the primary to create a “double ground”; one to the primary and one to the mounting surface.

What is the GTO clamping system on the VT 12030-120?

The GTO clamping system is exclusive to the VT 12030D-120 and VT 12030-120 units. This system allows you to run the exact length of GTO to your sign with no splices while the most common GTO 15 will work in the system. The length of the GTO should not exceed the length of 4 feet…

Can I mount channel letters in wire ways or raceways?

Yes, you can mount the channel letters unit to a metallic raceway or wire way. You must run the GTO wire through a minimum .75-inch hole and place it in a bushing. In addition, take care to maintain separation between the GTO leads and the metal of the raceway.

Why is my sign dimming in the middle?

Ventex power supplies put out a constant 30mA for consistent brightness. If you are experiencing dimming, that means that you are losing power due to excess capacitance coupling. Check your GTO wires and neon tube configuration to make sure they are not touching or running close to a metal surface. Also make sure the GTO…

What is capacitive coupling and how do I avoid it?

Capacitive coupling is a result of the magnetic field around the glass and GTO leads. The field robs power from the power supply and neon, and this leaves a dim sign or a tripping problem. Sleeving or other insulation will not reduce this magnetic field, but distance will help.

Is GFI required under UL 2161?

All units, regardless of voltage, should be UL2161 Listed as of September 2000. Units over 6,000 volts need ground fault protection to be UL2161 Listed.