Archives: FAQs

What is Soft Start?

Ventex developed and patented Soft Start technology to slow the “rate of rise” during the startup strike voltage. It eliminates most of the trip-off on startup problems.

What should I do if I have to hardwire a power supply?

Sometimes you must hardwire a unit for indoor applications. We suggest that you use channel letter units, because the design for the primary input uses 36″ pigtails and ½” conduit fitting. Using indoor units and cutting the power cord will void the warranty. More importantly, it will also void UL certification.